1. Welcome
   Thank you for purchasing books from Rifat Academy. We are committed to ensuring that our readers receive high-quality materials.

2. Refund Policy
   Books are non-refundable once purchased. We do not offer cash refunds for book orders under any circumstances.

3. Replacement Policy
   If you receive a book that is:

• Damaged during delivery,

• Misprinted, or

• Incorrect (different from what you ordered),

we will gladly replace the book at no additional cost.

4. Replacement Process

• Contact our support team within 7 days of receiving the book.

• Provide your order details and, if possible, photos of the issue.

• Once verified, we will arrange for a replacement.

5. Exceptions
   We will not replace books that are damaged due to customer misuse, accidental damage, or normal wear and tear.

6. Thank You
   Thank you for choosing Rifat Academy Books. We aim to provide high-quality educational resources and ensure your satisfaction with our products.